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Questions

Questions people ask first.

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The basics

What is Wundaly?

Your little studio online: your shop, your bookings, your invoices and your AI helpers in one warm workspace. The helpers you already use work inside it and share one memory, and anything that goes out waits for your yes.

Who is it for?

People who make and sell: solo founders, creators, family side businesses, freelancers, tutors, bakers, florists, photographers, authors. See is it for me?.

How do I get in?

Ask for a place with your email. You join the waitlist, and we invite people step by step. There is no free plan.

Who makes it, and where is my data?

AVS Media, in Nijmegen, the Netherlands. Where data is stored and which processors are used is to be confirmed, so we do not state it. The open points are listed on Safe and sound.

Can I see it working before I ask for a place?

There are short animations on See it built, with made-up examples, and a description of each corner under what it does.

Who is Wunda?

A small coral dragon with a golden spark: a drawing that stands for your memory. She is not an AI, she does not talk, and nobody sits behind her. Meet Wunda.

Is Wundaly a separate product from the others made by AVS Media?

It is the same underlying workspace, with the same tools, apps and plans, offered under more than one name and voice. Wundaly is the warm one, for people who make and sell.

Your AI

Does it include an AI?

No. Wundaly has no AI of its own: you bring the helpers you already use (Claude, ChatGPT, Gemini, Grok or any assistant that supports MCP) and keep paying for them where you already do.

Which assistants work with it?

Claude, ChatGPT, Gemini, Grok and any assistant that supports MCP. See connect your AI.

What is MCP?

Model Context Protocol, the open standard AI assistants use to connect to other software. You add a connector once, and your helper can then work in your workspace.

Can more than one helper work at the same time?

Yes. Each appears as its own helper with a name, a role and permissions, and they all read and write the same memory.

What happens to my notes if I change helper?

Nothing is lost. The memory lives in your workspace, not in the helper. Connect the new one and begin with: read the project and tell me where we are.

Do I pay for AI through Wundaly?

No. Nothing here is metered for AI. You pay your assistant's provider as you do today.

Does my helper's provider see what I ask it?

What you ask your assistant may be sent to its provider, under that provider's terms. Check them for what you plan to share.

Your yes

Will it send emails to my customers on its own?

No. Emails to customers and other consequential steps wait in Approvals until a person decides.

Who can say yes?

Only a person. A helper can ask for an approval and cannot decide one.

Can I see what my helper did?

Yes. The audit trail records what was done, when and who approved it. You can filter it and export it as CSV.

Can I limit what a helper may touch?

Yes. Each helper has a name, a role and only the permissions you give it, per app.

Is it legal, tax or financial advice?

No. Templates, checks and drafts are tools. You check and decide.

The corners

Can I sell for real?

A new shop is a test shop on a mock payment. Only a person switches it live, after a readiness check. Which payment providers are connected, and live payments, are to be confirmed. See your shop.

Which VAT rates does the catalog know?

NL 21, 9 and 0 percent, and DE 19, 7 and 0 percent, as tax classes. You choose the class and you file your own VAT.

Does it track my stock?

Yes: items with on hand, reserved and available, locations, suppliers, purchase orders and counts. Whether stock is part of every plan is to be confirmed.

Who can refund an order?

Only an owner or admin. Any seat can read orders, and a member seat can move them along.

Can people book themselves?

Yes. A booking type has a public page where people pick a free slot, within the availability and notice you set. See bookings and packs.

Does it send reminders automatically?

To be confirmed. We do not describe automatic reminders as available. Moving or cancelling a booking tells the guest by email, after your yes.

How do ten-packs work?

A booking uses one credit and a cancel gives it back. An eleventh booking on a ten-pack is refused, and so is an expired pack. Whether packs are included on your plan is to be confirmed.

Can I sell gift vouchers?

Yes. The code is shown once and only a hash and the last four characters are kept. VAT on vouchers is a tax question: ask your adviser.

Can I run a stamp card?

Yes: one programme per business, stamps or points. A stamp counts once and the reward is offered once.

Which countries do the invoices cover?

Germany and the Netherlands: PDFs with the legal lines for both. Other countries are not covered.

Can it track what I spend?

Yes. Your helper can create an expense or draft one from a receipt, with totals and input VAT per period. It helps you keep track; it is not tax advice.

Can it build my website?

Yes, with Wundaly Sites. You get a preview first and publish when you say. See your website.

Can it make pictures, video and sound?

In early access, on Premium and Max, and the default maker is a preview made in your browser. Whether real models are set up for your studio is to be confirmed.

Can my helper render a video for me?

No. It fills a template and you watch it play and press render in your browser.

Your data

Can I take my data with me?

Yes. Memory, projects and files can be exported, and the audit trail exports as CSV.

Can I keep sensitive personal data in it?

Not yet claimed. The data region, processors and any use for special-category data are to be confirmed. Keep only what you need, and use sample data for the rest. See Safe and sound.

How long is the audit trail kept?

You choose, from 30 to 3,650 days. Owners and admins set it.

Do you hold any certifications?

None are claimed. We do not hold or imply any.

Pricing

Is there a free plan?

No. Plans are €19, €39 and €79 per seat a month.

What is a seat?

One person in the workspace. Plans are priced per seat, and teams start at two seats. Enterprise is priced on request.

Are the prices with VAT?

VAT is included for consumers. Businesses see the net price plus VAT.

Do I pay again for the apps?

No. A Wundaly plan includes the matching plan of every app. Each app can also be bought alone at €9, €19 or €49 a month.

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